RA Request Form

Please complete this form so that we can issue you a Returns Authorisation (RA) number; this enable us to track the repair of your unit from start to finish.

Intermittent Faults: in order to be able to diagnose and repair any problem, we need to be able to reproduce it within one hour of use. For this reason we cannot undertake to repair faults that take longer than one hour to show up.

Please note we only accept MOTU products for repair from the UK and Ireland. For other countries, please see MOTU's list of distributors to find a contact for your country.

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